Refund Policy
Section 01
Billing
Subscriptions to The Edge Pad are billed in advance for the selected billing period (monthly, 3-month, 6-month, or annual). All prices are listed in U.S. dollars. By subscribing, you authorize Edge Pad, LLC to charge your selected payment method on a recurring basis at the start of each billing period.
Section 02
72-Hour Refund — Initial Purchase
We offer a full refund within 72 hours (3 calendar days) of your initial purchase, no questions asked. To request a refund, email info@theedgepad.com from your registered account email address and include the date of your purchase. Sending from your registered email is required so we can verify account ownership.
Section 03
24-Hour Refund — Subscription Renewals
If your subscription renews unintentionally, you may request a full refund within 24 hours of the renewal charge. To request a renewal refund, email info@theedgepad.com from your registered account email address and include the renewal date. Sending from your registered email is required so we can verify account ownership.
Section 04
After Refund Windows
Refund requests received after the applicable refund window (72 hours for initial purchases, 24 hours for renewals) will not be honored. All sales become final once the applicable refund window has closed.
Section 05
Cancellation vs. Refund
Cancelling your subscription stops future billing but does not trigger a refund. After cancellation, you will continue to have access to The Edge Pad until the end of your current billing period. No partial refunds are issued for unused time within a billing period.
Section 06
How to Request a Refund
To request a refund:
- Email info@theedgepad.com from your registered account email address within the applicable refund window. This is required to verify account ownership.
- Include the date of purchase or renewal in your message.
- We will confirm receipt of your request within 3 business days.
Section 07
Refund Processing
Approved refunds are processed within 5–10 business days and returned to your original payment method. Processing times may vary depending on your financial institution.
Section 08
No Free Trial
The Edge Pad does not offer a free trial. The 72-hour refund window on your initial purchase serves as your risk-free evaluation period.
Section 09
Contact Us
If you have any questions about this Refund Policy, please contact us at: